Patton had been critical about how FedEx manages its partnership with delivery contractors. The Sunday delivery issue was one of the most significant complaints raised at a FedEx Ground contractor conference in Las Vegas last August, organized by Spencer Patton, founder of Route Consultants. This service level change is in addition to the ones FedEx already made last July when it cut Sunday delivery in select rural markets.īut even after tweaking its Sunday service last year, many of its FedEx Ground contractors complained in August that it still wasn’t enough because running the Sunday routes continues to be unprofitable for many of them. ![]()
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